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Privacy Notice

We Respect Your Privacy

We understand the importance of safeguarding your personal information.  Except as described below, we do not disclose personal information about our customers or former customers to anyone.  We respect your right to confidentiality and take every possible measure to ensure that your personal information remains personal.  In short, we work hard to earn your confidence and preserve your trust.  We value your business and hope you will remain with us for many years to come.

 

How and Why We Collect Personal Information:

We may disclose the following kinds of non-public personal information about you as a consumer, customer, or former customer: 

 §         Information we receive from you on applications or other forms (such as phone, address,     social security number, assets, income and employment history);

 §         Information about your transactions with us, our affiliates, or others (such as your loan balance,  payment history, and other account information);

 §         Information we receive from mortgage settlement service providers (such as consumer reporting agencies);

 §         Information collected from your web browser when you visit our websites (such as date, time and areas of our websites that were visited).

Types of information that the Company Discloses:

We may disclose all of the information that we collect, as described above. 

Categories of Affiliates and Nonaffiliated Third Parties that Receive Information from the Company:

We may disclose non-public personal information about you as a consumer, customer, or former customer to affiliates within the Lenox Financial family of companies as permitted by law.  We do not disclose non-public personal information about you as a consumer, customer, or former customer to non-affiliated third parties outside the Lenox Financial family of companies. 

How We Protect Your Personal Information and Your Privacy:

We restrict access to non-public personal-information about you as a consumer, customer, or former customer to those employees who need to know that information to provide products or services to you. We maintain safeguards which restrict access to your non-public personal information.

Sharing Information Inside the Lenox Family of Companies:

We are permitted under law to share information about our experiences or transactions with you or your accounts (such as your account balance and your payment history with us) with our affiliates.  We also may share additional information about you or your accounts (such as information we receive from you in applications and information from consumer reporting agencies) with our affiliates.  You may direct us not to disclose to our affiliates this additional information by exercising your right to opt out.  However, the right to opt out does not apply to information about our experiences or transactions with you or your account with us.  At the time of application, you may opt out by completing the Opt Out Request Form..  If you choose to Opt Out, the Opt Out Request Form must be received by the Company within 10 business days,  If the Company has not received your Opt Out Request Form within this specified timeframe, your information will be disclosed as apart of the Company’s policies,  business relationships with service providers and as permitted by law. 

Notice to Vermont, North Dakota, and California Residents:

Notice to Vermont, North Dakota, New Mexico and California Residents: The information sharing practices described above are in accordance with Federal law. State law in Vermont, North Dakota, New Mexico and California, places additional limits on sharing information. In accordance with these laws, we will not share information we collect accept: 

 §         As required or permitted by law (such as in response to a subpoena) or;

 §         To companies that perform services on our behalf (such as billing services) or;

 §         With your written authorization or consent. 

How to Exercise Your Right to Opt Out from the Disclosure of Your Information:

If you wish to exercise your right to opt out from the disclosure of information to our affiliates as described above you may complete the Opt Out Request Form and send it to us.